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Cancel/Change Order

Chicora London - Cancel / Change Order

At Chicora London, we understand that you may need to cancel or make changes to your order. We aim to assist you as efficiently as possible.


1. Order Processing

Once your order is placed and payment is confirmed, it is quickly sent to our processing system to ensure fast dispatch.

We strongly recommend reviewing your order carefully before completing your purchase.


2. Requesting Changes

If you need to modify your order (such as items, sizes, quantities, or shipping address), please contact us as soon as possible.

We will do our best to accommodate your request only if your order has not yet been processed.

Please note:

  • Changes are not guaranteed
  • Requests depend on order status and availability

3. Order Cancellation

Orders can only be canceled if they have not yet been processed or shipped.

Once your order has entered processing or has been dispatched, cancellation is no longer possible.

In such cases, please refer to our Refunds & Returns Policy.


4. Customized Orders

For personalized or made-to-order items, cancellations may not be possible once production has started.

Please contact our support team for further assistance.


5. How to Request Changes or Cancellation

To request a modification or cancellation, please contact us via our Contact page.

Include:

  • Your order number
  • Details of your request

Our support team will assist you as quickly as possible.


6. Refunds for Canceled Orders

If your order is successfully canceled before processing:

  • A full refund will be issued
  • Processing time: 5–7 business days
  • Refunds are returned to your original payment method

Please note that processing times may vary depending on your payment provider.


7. Order Updates

You will receive email notifications regarding your order status, including confirmation, updates, and shipping information.


At Chicora London, we value your trust and aim to provide a smooth and reliable shopping experience.

If you have any questions, feel free to contact our support team.


Chicora London Team